BlueVenture TPA Co., Ltd., in collaboration with the Faculty of Nursing, Assumption University (ABAC), is pleased to announce the launch of Batch 2 of the “Professional Claims Adjuster for Accident, Health, and Life Insurance” training course. The second batch officially begins on February 21, 2025, at the Faculty of Nursing, Assumption University, Huamak Campus.
With over 19 years of experience in life, accident, and health claims management, BlueVenture TPA (BVTPA) developed this specialized course in partnership with ABAC to strengthen professional skills in insurance claims adjustment. The program is designed to equip participants with a thorough understanding of accident, health, and life insurance while addressing current industry updates, including the implementation of co-payment systems. This training ensures that claims professionals are well-prepared to navigate the evolving landscape of the Thai insurance market.
Enhancing Claims Expertise to Meet Industry Changes
Dr. Pat Prapawicha, Dean of the Faculty of Nursing, Assumption University, emphasized the program’s updates:
“Today’s claims professionals must have both a solid understanding of insurance policy terms and a strong foundation in medical knowledge, including disease symptoms and treatment guidelines. With increasing claims under health insurance policies and the introduction of co-payment structures, this course has been revised to focus on assessing cases where policyholders share medical costs—such as minor conditions that do not require hospitalization or high-cost treatments.
By improving knowledge in these areas, we ensure participants are prepared to evaluate claims accurately, communicate clearly with insurers and policyholders, and help policyholders receive the appropriate benefits while delivering the highest level of service.”
Adapting to the Future of Insurance Claims
Dr. Suthon Chutiniyomkarn, CEO of BlueVenture TPA, shared insights into the course’s development:
“Batch 2 builds on the success of our first training session, incorporating valuable feedback from participants who found the program highly practical and directly applicable to real-world claims work.
This year, with co-payment systems becoming a significant topic in the industry, the course has been updated to help claims adjusters understand the intricacies of co-payment conditions, particularly in cases involving multiple claims or high medical expenses. Claims professionals need to be fully equipped to make accurate, informed decisions regarding policyholder entitlements.”
Navigating Rising Healthcare Costs with Co-Payment Systems
The introduction of co-payment in 2025 marks a major shift for Thailand’s health insurance industry. Driven by rising medical inflation, which BVTPA projects will reach 11.3% in 2025, the system aims to balance growing healthcare costs with accessible insurance solutions. Factors fueling this change include the emergence of new diseases, shifts in lifestyle, and increased use of medications and medical devices.
Dr. Suthon added:
“Addressing rising healthcare costs requires collaboration across the public sector, healthcare providers, and insurance companies. While the concept of co-payment is not new, it’s now being adapted from international models to suit the Thai market. We expect it will help manage premium costs and increase access to health insurance for more people.
This course is a crucial step in preparing claims professionals to handle these changes confidently, ensuring they can apply their knowledge to make efficient, accurate claims decisions while helping policyholders understand and accept the co-payment system.”
Source: https://www.blueventuretpa.com
